Installing FaceBook Messenger into Squarespace
Are you missing an opportunity with conversations happening in different places?
Follow these simple steps to bring your potential leads into one place.
As business owners we need to keep track of things on all sorts of platforms. This tip will help you bring the communications you’ve sparked on facebook and the responses your website visitors have into one space. Capture the immediate feedback or enquiries on your website quickly and respond professionally at the same time to make sure you never miss an opportunity!
Log into your Facebook page and click on your business page, then click on Settings in the top right.
Go to the menu on the left and click on Messenger Platform.
Scroll down to "Whitelisted Domains," and enter your domain. For example https://www.hullocreative.com and click Save.
Then scroll down to find the Customer Chat Plugin and select ‘Set Up’. There will be a few steps to follow which allows you to write your greeting message and select your button colour.
Copy the code from Facebook and click Save, then log into your squarespace site and go to settings > Advanced > Code Injection.
Paste the code in that Header section, then click Save.
Make sure this is pasted after any existing code in this section.
Load your website in a different browser to make sure it’s working. Note: You may need to reload the page if it hasn’t worked immediately to reset it.